Reference

How We Handle Your Data in India

We set out what we collect when you open an account, move money by UPI, Paytm, or PhonePe, contact support, or ask us to verify your details.

UPIPaytmPhonePeLocal law

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When This Policy Applies

assamteer Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy explains how assamteer handles the details you share when you create an account, send a payment, or ask for help. We may store your name, contact route, device data, login history, and payment references linked to UPI, Paytm, or PhonePe where those rails are

1
used. We use those records to run the account, stop misuse, settle disputes, and meet legal duties. If local law permits access from India, the same rules apply; where the law differs, the stricter rule controls. We do not ask for more than we need, and
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we do not keep records forever. You can check the chips below for the payment routes we name here, and our contact paths for change requests sit in the next section.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

SEND REQUESTS

Where To Send Requests

If you want to ask about this policy, use the contact address on your account page, the live chat desk, or the privacy inbox below.

SECURE RECORDS

How We Protect Records

We limit access to policy records inside our team and ask for an extra check before we change recovery details or payment routes.

Data scope

We collect only what is needed to run your account, handle a request, and meet legal duties.

Cookie use

Cookies help us keep you signed in, remember language choices, and understand whether pages load as expected.

Account security

We use login checks, device tracking, and step-up verification when something looks unusual.

Retention

We keep records only for the period needed for service, dispute handling, fraud checks, and legal duties.

Your changes

You can ask us to correct a contact detail, update a saved payment reference, or close unused records.

Contact trail

Every request is logged so we can match it with the right account and reply in order.

Common Questions About Your Data

These questions cover what we store, how long it stays with us, how you can ask for a change, and what happens if local law limits access. Keep your account email and payment reference ready when you write, because that helps us match the right record. We answer in plain English and follow the same policy for every permitted account.

We usually collect your name, contact route, login details, device signals, and basic account settings. If you send a payment or contact support, we also record the reference needed to match that request.

Yes, where a payment route is used, we keep the reference that helps us confirm the transfer, answer a dispute, or trace a failed attempt. We do not store more than the process needs.

Cookies help the page remember your language, keep you signed in, and reduce repeated checks while you move around. If you clear them, some settings may reset and you may need to sign in again.

Send the request through the contact path listed on this page and include your email, the detail you want changed, and any payment reference linked to it. We may ask for a short check before we update the record.

We keep records only as long as they are needed for service, dispute handling, fraud checks, or legal duties. After that, we delete or mask them when our process allows it.

You can ask, and we will check whether the request can be handled under local law and our record rules. If deletion is not possible, we may limit the record or keep only what the law requires.

Use the email, chat, or form listed here and say what you want changed. We will route the request to the right team and reply through the same channel when we can.

How We Handle Your Data in India

Where To Send Requests

How We Protect Records

Data scope

Cookie use

Account security

Retention

Your changes

Contact trail

Common Questions About Your Data

01 What do you collect when I open an account?

02 Do you keep payment references from UPI, Paytm, or PhonePe?

03 How do cookies affect my session?

04 How can I ask for a correction?

05 How long do you keep my records?

06 Can I ask for deletion of my data?

07 Who should I contact about privacy changes?

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